Welcome Pack – Admissions – Southern Cross University

Welcome Pack

Greetings from the National Admissions Director

We are thrilled that you have chosen to study with us at the Southern Cross University Sydney, Melbourne and Perth campuses and congratulate you on your choice. Southern Cross University has been hailed as an industry leader in student support and social equity and we take our commitment to you seriously. We look forward to helping you with your transition to the university.

We trust that your admissions experience has been a positive one and that you are now ready to embark on the next stage of your journey. We are keenly aware of what you have gone through to get where you are today and applaud your determination and courage. It’s not easy deciding to leave family and friends behind and to embark on a new life in another country, but rest assured that we are here to help.

Southern Cross University is deeply committed to your success. We understand your hopes and dreams for a brighter future and will do all we can to help you fulfill them. Many of us have travelled this path before ourselves and know from first-hand experience what you will encounter along the way. We are well equipped to help you settle into your new life in Australia. Our Academic and Student Support teams are waiting to lend a helping hand once you arrive.

This welcome pack contains important and useful information to help you succeed. Please take the time to read through it and familiarise yourself with what happens next.

We encourage you to make the most of your experience and strive to succeed. As ambassadors of your family and your nation, all we ask is that you do them proud by achieving the best version of yourself that you can be.

Most of all, we encourage you to engage with the university. Attend orientation, apply yourself to your studies and attend your classes. Remember why you have decided to come here. A bright future awaits those who recognize their opportunities and seize them with both hands.

In this season of ‘all things new’, we trust that you will be inspired to embrace change as a personal growth experience, keep an open mind, and accept new ways of doing old things.

We wish you all the very best and look forward to personally greeting you when you commence.

John Crowder
National Admissions Director, SCU Partnership

Meet your Admissions team

About us

We believe in the power of education and are motivated by the ability to provide a second chance to right fit students. We are a team of international education experts, with our most senior staff member having worked in the industry for over 30 years to our most junior officer kicking off their career in early 2020. Our strength lies in our diversity and we have a variety of minds. Out of a team of 13, we come from 9 different nationalities and we believe this diversity is the cornerstone of our success. Regardless of which part of the world we come from, we all have one thing in common – our passion for education. We strive to provide seamless services to all our clients – whether they are agents or students. We take advantage of our diversity and accommodate our clients as needed by modifying our approach to suit the vast array of cohorts of agents and students. Our main focus as a team is to attend to enquiries and provide an outcome within agreed turnaround times (Typically on the same day, in most cases within a few hours).

John
National Admissions Director
Lorraine
Admissions Manager
Kelly
Admissions Team Leader
Alicja
Senior Admissions Assessor
Freda
Senior Admissions Assessor
Ashlee
Admissions Assessor
Makara
Admissions Assessor
Mohammed
Admissions Assessor
Stella
Admissions Assessor
Christina
Admissions Officer
Eddie
Admissions Officer
Roitha
Admissions Officer

How do I...?

The ‘How do I …?’ site is intended to help you find answers to the most commonly asked questions. Check out the questions and answers at the “How do I…?” site.

Orientation information

What is Orientation?

Orientation is an important start to your journey as a university student and assists in your transition to your new university life. Whether we are online or on campus, this is your chance to learn how things work at the university, familiarise yourself with your course requirements and meet other students as well as faculty and staff members.

It is important to note that Orientation is mandatory for all commencing students.

We will provide you with important information related to your enrolment, important timelines and dates (e.g. Census Date), reminders of your visa obligations, your rights and avenues for seeking advice and assistance and of course there will be lots of useful information and tips to assist you settling into Australia and to your new home city.

Even while online our orientation social events are a great opportunity for you to meet other students and engage with your campus.

Orientation is the week before teaching starts so you have time to prepare and be completely organised and ready for when teaching starts in week 1.
We will also present helpful sessions that provide you with essential tools to succeed in your degree.

Orientation is your key to a smooth transition to your studies and an important step in setting you up with the best opportunity to feel excited, prepared and organised for your studies.

Orientation Schedule

Please refer to the Orientation Schedule for your Campus at the links below for specific information about dates and times. Late Orientation will be offered during weeks 1 and 2 of the session as well for those late offer acceptances.
Sydney Orientation Schedule
Melbourne Orientation Schedule
Perth Orientation Schedule

Here is what you need to know about the Orientation and Enrolment process

Step 1: Attend Orientation

Step 2: Enrolment confirmed and checked (you will now have access to the important systems to begin your journey. My Enrolment, MySCU, SCU email, SCU Blackboard/Collaborate). As a new student we will ensure that you are pre-enrolled in your units for your first session. Once enrolled you will receive confirmation of your enrolment in your email and then you are able to register for your classes and access your SCU email account.

Step 3: Register for classes

Step 4: Attend the Academic Integrity Workshop

Step 5: Access Blackboard/Collaborate and start your studies

Step 6: Access “New to Southern Cross University” for handy tips and guidance on starting your journey.

Here are some links you may find useful

Get the most out of your orientation and be prepared. The toolkit below will help you be as ready as you can be.

Orientation Checklist
Enrolment and Registration FAQs
Outstanding Fees FAQs
Pre-arrival information
Technology Support Videos
Using Zoom

Key dates

2021 — 3 Session academic calendar: 15 weeks
Download printable 2021 Teaching Dates (3 Sessions)

2021 SessionSession 1Session 2Session 3
Orientation Starts22 February 202128 June 202125 October 2021
Studies commence1 March 20215 July 20211 November 2021
Census date22 March 202126 July 202122 November 2021
Study break12–16 April 202116–20 August 202113–17 December 2021
(Recess from 20 December – 2 January 2022)
Last date to withdraw without fail26 April 202130 August 202110 January 2022
Study break27–28 May 202130 August – 1 October 202110–11 February 2022
Exam period30 May – 11 June 20215–15 October 202114–18 February 2022
Grade publication25 June 202129 October 202125 February 2022

Notes:
Blackboard opens on the day of your commencement.
Census is the date on which your enrolment is finalised.
All key dates including commencement, census and final grade publication are outlines in the Academic calendar of your MyEnrolment tab of your MySCU student portal. Please note, if you withdraw from a unit after the Census date, you will be financially liable for the cost of that unit. You will have a unit grade of “Withdrawn Fail” recorded on your academic record.

Preparing for study

It is essential that you use the time during your orientation, before the session commences, to familiarise yourself with the university’s learning tools.

The session is only 12 weeks long, so to maximise your success during this time, it is advised that you learn how to navigate Blackboard and refresh your academic skills prior to commencement.

Orientation week will commence one week before the session start date, accessible through Blackboard.

This is a great opportunity to get comfortable with the online learning environment and familiarise yourself with unit content and assessment.

Reach to us to learn if you are having difficulty in navigating around SCU platforms. Our student services team are here to assist you, should you have any further queries.

Learning Tools

My Enrolment

This is the online service that allows you to self-manage your studies including enrolment, final grades, fees and your contact details. It also contains your official student record. You can update these details via MyEnrolment and it is your responsibility to ensure they are always accurate.

MySCU

This is your portal to all Southern Cross University’s
systems including Blackboard, your student email, library resources, student services, learning support and much more. Your username and password can be found in MyEnrolment by clicking on MySCU Details.

Blackboard

Every unit in which you enrol has its own online learning environment, powered through Blackboard. Each unit’s learning environment becomes accessible from the time of your commencement of the session.

Your learning environment contains your weekly coursework and an information guide for the unit, which will include your assessment tasks, due dates and your tutor/unit assessor’s contact details.

This is your virtual classroom and will be the primary method by which your learning facilitator and online learning facilitator will communicate with you. You will find links to your unit learning environments via MySCU. Please ensure you go through Orientation to familiarise yourself with how to navigate Blackboard and discover tips to becoming a successful online learner.

Login details

Your login details vary depending on the portal you are accessing.

MyEnrolment

Where you manage your enrolments & personal details

Username: Your student ID

Default Password: Is what you changed it to the first time you logged into MyEnrolment

MySCU

Access to your units Learning site/Blackboard

Username: Is unique to each student. Your username can be found in the MySCU details tab in MyEnrolment

Default Password: 8-digit Date of birth (ddmmyyyy)

Example: 09121977

The IT Service desk is available to assist with IT questions, support needs and password reset.

You can reset your password at the login screen or by contacting the IT Service desk on (+61 2) 66203698.

Purchasing textbooks

Textbooks can be purchased online at the Co-op, which is the Southern Cross University’s online bookshop for academic textbooks.

SCU will provide textbook details during the orientation if there are any textbooks required.

You are also able to borrow books from your local university campus via a ULANZ (University Libraries of Australia and New Zealand) membership.

You need to register at the host University and there is no need to contact SCU.

To register, you will need to present your student ID card and proof enrolment.

Rules of local university apply, and fees may also apply, so check with the host University.

Explore SCUnited - your online student community

In our COVID-changed world, it is more important than ever to connect with others and get to know people before you commence your studies.

Our online student community, SCUnited, gives you that golden opportunity and we encourage you to sign up today, if you haven’t already done so. We encourage you to take the first step to your new life at SCU and join this community. Enhance your experience by connecting with others, having your questions answered and becoming part of the SCU family.

• Are you new to SCUnited? Register here:
• For existing members, please sign in here: https://scu1.ning.com/

Featured groups for you:
Academic Integrity and Academic Skills
• Campus Groups: Sydney Campus, Melbourne Campus and Perth Campus
County Groups

Enjoy the new addition to the SCUnited functions:
Career Hub
Entertainment Hub
Marketplace

Preparing for study success

It is important that you start your first session well and not fall behind. This is key to becoming the most successful student you can be.

Activities to get started straight away could include:

• Start by reviewing the New to SCU webpage
• Take a look at The Study ToolKit.
• Look inside the Library Toolbox to familiarise yourself with essential resources.
• Learn how to reference your assignment properly.
• Check out the Quick Guides; These are an easy-to-use resource to assist with academic skills.
• Book in a session with a Librarian who specialises in your study area for an individual consultation to get help with research strategies and advice on which resources are best for your assignment.
• It is important to understand what academic integrity is and how to practice it.
• Assignment are submitted electronically via Turnitin, so it’s vital to understand how to works.

Campus contacts

Sydney

86 Mary Street Surry Hills NSW 2010
[email protected]

1800 422 226 (within Australia)
+61 2 8599 1820 (outside Australia)
https://scu.educoglobal.com/campus/sydney-campus/

Melbourne

108 Lonsdale Street Melbourne VIC 3000
[email protected]

1800 422 226 (within Australia)
+61 2 8599 1820 (outside Australia)
https://scu.educoglobal.com/campus/melbourne-campus/

Perth

297 Hay Street East Perth WA 6004
[email protected]

1800 422 226 (within Australia)
+61 2 8599 1820 (outside Australia)
https://scu.educoglobal.com/campus/perth-campus/

Meet your Academic Services team

Hosein
National Academic Director (Melbourne Campus)
Alex
Learning Advisor (Melbourne Campus)
Helen
Program Coordinator (Melbourne Campus)
Jeff
Academic Manager (Sydney Campus)
Chiara
Senior Learning Advisor (Sydney Campus)
Agus
Program Coordinator (Sydney Campus)
Katalin
Academic and Campus Director (Perth Campus)
Dia
Learning Advisor (Perth Campus)
Janice
Program Coordinator (Perth Campus)

Meet your Student Services team

Debbie
Director of Student Services and Campus Manager (Sydney Campus)
Kyle
Student Engagement and Admin Support Officer (Sydney Campus)
Jacques
Student Engagement and Admin Support Officer (Sydney Campus)
Susie
International Student Support Team Leader
Gillian
International Student Support Advisor (Sydney Campus)
Emily
Student Engagement and Admin Support Officer (Melbourne Campus)
Max
Student Engagement and Admin Support Officer (Melbourne Campus)
Lewis
International Student Support Advisor (Melbourne Campus)
Michael
International Student Support Advisor (Melbourne Campus)
Peta
Student Welfare Counsellor and Student Career Counsellor (Melbourne Campus)
Katalin
Academic and Campus Director (Perth Campus)
Rosalyn
International Student Support Advisor (Perth Campus)
Vanesse
Student Welfare Counsellor (Perth Campus)